Guaranty Trust Bank (Uganda) Limited (GTBank) is one of the leading banks in Africa. Due to its rapid expansion plans, GTBank Uganda has exceptional and exciting career opportunities for suitably qualified professionals to join the Administration team in Uganda.
1. POSITION: FACILITIES OFFICER
REPORTING TO: TEAM LEADER ADMINISTRATION
Purpose of position:
The Facilities Maintenance Officer performs general upkeep on buildings’ electrical systems. This entails inspecting the premises, performing routine maintenance and fixing any faulty wiring. Replacing electrical appliances were necessary and supervising service providers undertaking civil or electrical projects on bank premises.
Key Responsibilities:
- To inspect on a routine basis electrical equipment, wiring, fixtures and other components to ensure they remain functional and are up to code, as well as to identify any hazards or issues.
- Determine the reasons for any malfunctions of systems or components, and create a maintenance or repair plan to solve the problem.
- Repair electrical systems, wiring, circuit breakers, equipment and other components so that they remains at full functioning capacity.
- Test systems with devices such as voltmeters, oscilloscopes and ohmmeters to ensure the system remains safe and that components are compatible.
- Review blueprints to understand the placement of wiring or to comprehend the working of the equipment to provide the right service and repairs.
- Provide suggestions on the lifespan of equipment and other electrical components, advising when certain components should be replaced due to potential risks.
- Keep records of all maintenance and repair work conducted, including a record of any supplies ordered and used.
- Ensure all routine maintenance work is handled on a regular schedule to reduce the risk of larger and more complex issues and to reduce costs.
- Receive work orders and determine what parts, equipment and services are needed to perform necessary maintenance and repair work.
- Maintain a monthly maintenance report for all bank premises
- Submit a monthly inventory reconciliation
- Prepare a monthly facilities maintenance work plan.
Desired knowledge, skills and abilities set:
- Diploma in electrical engineering or equivalent
- 3-5 years’ experience in electrical maintenance or associated work
- Strong verbal and oral communication skills
2. POSITION: CLEARING & FOREIGN OPERATIONS OFFICER
REPORTING TO: TEAM LEADER CLEARING & FOREIGN OPERATIONS
Purpose of position:
Processing and validation of all inward cheques received from the clearing house and transmission of Outward Files to the clearing house. Ensure no penalties imposed on the bank by regulators and no fraudulent cheques pass through the clearing system undetected.
Key Responsibilities:
- Quality Assurance-Provide quality Service to our customers through Verification of all inward cheques debiting their accounts.
- Consolidate of all branch work and EFTs as per laid down process.
- Diagnose and resolve any problem in the clearing system
- Speed up processing time for customer transactions whilst maintaining quality and eliminating errors.
- Ensure prompt follow-up with other banks on reconciliation of discrepancies.
- Respond to customer queries/complaints/inquiries within set TAT
- Monitor errors/ reversals relating to customer transactions through thorough tick back
- Ensure job rotation within the department.
- Ensure all commissions and charges are collected in line with the schedule of charges or as otherwise approved.
- No fines/penalties are imposed on the bank by BOU due to operational lapses
- Reduce departmental expenses by minimizing usage of stationery
- Ensure compliance with department policies, procedures and regulations to include Know Your Customer and Anti-money Laundering Policies.
Desired knowledge, skills and abilities set:
- Minimum of a Bachelor’s degree from a recognized university (minimum Second Class Upper or equivalent).
- Minimum of 3 years’ experience in clearing operations or trade finance within a banking environment.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong attention to detail and ability to work under pressure.
- Effective leadership, communication, and interpersonal skills.
- Results-driven, principled, and customer-focused.
3. POSITION: GRAPHICS DESIGNER
REPORTING TO: TEAM LEADER CORPORATE AFFAIRS
Key Responsibilities
- Coordinates all administrative aspects of production, including preparing final designs for presentation, checking and approving color, copy, text format separations, and scaling images for print production. Ensures that all parties are informed of and meet deadlines.
- Interpreting and anticipating the Bank’s creative business needs and developing a concept to suit their purpose.
- Prepares layouts, designs, artwork and formats for use in publication;
- Layout and scale photos, marking them for proper screen values for print reproduction;
- Designs, lays out, and produces artwork such as posters, signs and report covers.
- Coordinate relationship with vendors; preparing specifications and obtaining estimates for final approval;
- Develop, implement and manage our social media strategy
- Define most important social media KPIs
- Manage and oversee social media content
- Measure the success of every social media campaign
- Stay up to date with latest social media best practices and technology
- Use all the available social media marketing tools.
- Keep abreast of the emerging technologies in new media, particularly design programs.
- Ensuring that the materials bought are of the highest quality at lowest prices and they are properly distributed to branches as needs occur.
- Effective e-marketing to both internal and external customers on all our products.
- Performs related duties as required
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
Essential:
- Bachelors in Marketing with relevant experience in graphics and digital design.
- Previous experience in a similar digital marketing role.
- Relevant experience including Adobe suit packages including: illustrator, photoshop, premier pro and others
- Knowledge of current online marketing trends and social media
Preferred:
- Relevant professional qualification.
Key Skills and attributes:
- Experience of digital marketing and hands on operational level.
- Excellent written English and proven design flair.
- Team player.
- Excellent communication.
All interested candidates should send their application including cover letter, CV and academic documents to the Head of Human Resources, Guaranty Trust Bank Uganda by hand delivery or email to jobsug@gtbank.com by 21st August 2026